We're Here to Help

Have a question about an order, need advice on choosing your next signature scent, or just want to tell us how much you love your new fragrance? We read and respond to every inquiry.

Please choose the method that is most convenient for you, and we will get back to you as quickly as possible.

 

Email Support

For general inquiries, order issues, or product questions, email is the best way to get in touch. We aim to respond to all emails within 1 business day.

• Email Address: eligofragrance@gmail.com

 

WhatsApp/SMS Support

Need a quick answer about shipping or tracking? Send us a message on WhatsApp! This is the fastest way to reach us during business hours.

• WhatsApp / SMS: +1 (368) 299-1536

Note: Our Customer Care team is available Monday to Friday, 9:00 AM - 5:00 PM EST.

 

Send Us a Message

You can also use the contact form below to send us a direct message. Please ensure you include your Order Number if your query relates to an existing purchase.